Big Tex Hub FAQ

Big Tex Hub is a Texas business directory designed to help local businesses connect with customers across the state. Below are answers to common questions about listing your business, managing your account, and getting the most out of your listing.

👉 Want to get started? Learn how to list your business on Big Tex Hub

AI & Listing Optimisation

Yes! When submitting a new listing, you may be offered a free, one-time AI review of your business description. If our AI identifies an opportunity for improvement, you’ll receive a suggested description that you can edit, accept or reject. If your description is already excellent, we’ll let you know! BigTexHub also helps optimise listing SEO metadata behind the scenes.

Credits & Rewards

Category: Credits & Rewards

BigTexHub members can earn promotional credits through qualifying activities, including referring other businesses and reaching eligible QR code scan milestones. Credits can be redeemed for available promotional features in the BigTexHub Store. You can view available rewards and your credit balance from your account dashboard.

General Questions

Category: General Questions

Yes! Although BigTexHub focuses on the Texas market, businesses located elsewhere may register if they provide products or services to customers in Texas. All listings are subject to review and approval to ensure they are relevant to our community

Listings & Accounts

Yes. You can select multiple relevant business categories when creating your listing. Choosing accurate categories and services helps visitors find businesses that match their needs. Only select categories that genuinely represent your business.

Absolutely! Visit Add & Manage Businesses and sign in using the email address associated with your listing. We’ll send you a secure One-Time Password (OTP). Once logged in, you can select your business, update your information and save your changes. Certain updates may require approval before appearing publicly.

Creating a business listing is free and straightforward. Visit Add & Manage Businesses, enter your email address and request a One-Time Password (OTP). After verifying your email and accepting our Terms & Conditions, you can submit your business information. You may also be offered free AI assistance to improve your description. Once submitted, your listing will be reviewed before publication.

Newsletters & Account Preferences

You can request account closure, a copy of your personal information or removal of your business listing by emailing [email protected]. We may need to verify your identity or business ownership before processing the request. Certain information may be retained where required by applicable law.

You can unsubscribe from BigTexHub newsletters using the unsubscribe link included in our emails or through your account preferences. Unsubscribing from newsletters does not affect important system emails such as login verification codes, security notifications or listing updates.

Technical Support

Category: Technical Support

BigTexHub uses secure, passwordless login through One-Time Passwords (OTPs). Visit Add & Manage Businesses, enter your registered email address and request a verification code. If the email doesn’t arrive, check your spam or junk folder and confirm that you entered the correct address. If you’re still unable to log in, contact [email protected].

Trust & Verification

Business listings are reviewed before publication to help maintain the quality and relevance of our directory. We also provide customer reviews and reporting mechanisms to help identify potential concerns. However, BigTexHub does not independently verify every business claim, qualification or service. We encourage visitors to conduct their own checks before engaging a business.

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